Support
We understand that whether you are in a production or R&D environment, you are likely to be pushing test and measurement to new limits. At Listen we are dedicated to customer support, and we always welcome your feedback. We offer customer support in a variety of ways:
- By phone
- By email - fill out a SoundCheck support ticket or a SoundMap Support ticket.
- At our online user forum www.listeninc.com/community
- Using remote desktop sharing
- Online — optional remote diagnosis via the Internet enables faster and more cost-effective troubleshooting, product training and test sequence development.
Training classes are regularly scheduled at our Boston office and at other convenient locations around the country. These can be supplemented with customized on-site training. Our worldwide network of sales and engineering representatives also assists with installation and training on a local basis.
Test Development Services - If you don’t have the time or resources to develop and customize tests, Listen’s experienced acoustic engineers can analyze your requirements and write a SoundCheck test sequence for you. All you need to do is upload it to your system
Resources - Check out all the links under the support main menu for manuals, tutorials, sequences, test signals, reference curves, and more resources to help you with your electroacoustic test.