Careers

Listen is seeking a dynamic and positive leader with solid financial and management experience to lead the Finance and Admin team in our small, growing company. You will be hands-on, detail-focused, and process-driven – a dynamic and positive personality who can lead and motivate employees while also maintaining high standards. Discretion and leadership skills are essential to this role.

First and foremost you will be an experienced financial/accounting professional with experience in a growing small business, ideally with some experience of international financial transactions (IC-DISC, international wire transfers, exchange rates, etc.). Your duties will include:

• Managing the company’s bookkeeper and oversee the company’s day to day finances including A/P, A/R, invoicing and collections and expense processing
• Responsibility for payroll, as well as preparation of P&L, Balance Sheet and other financial summary reports
• Acting as the company’s primary contact with external accountants, bankers, management consultants, payroll service and benefit providers (e.g. 401k).
• Responsibility for keeping the company president up to date on all financials, and offering strategic financial advice where appropriate

In addition, you will also manage the admin and HR functions. This requires you to be extremely organized, comfortable in a leadership role – giving direction, follow up, making changes where things are not working well and training, nurturing and motivating the team.  Prior HR experience is an advantage. Responsibilities will include:

• Managing an admin team of 2 people and overseeing order processing, product tracking, travel arrangements and other tasks to ensure that the office runs smoothly
• Working with the PEO that handles the day to day administration of our HR function
• Internal HR activity such as crafting internal policies and procedures, recruitment and onboarding/termination of staff

Skills and Education

Required

• Bachelor’s degree in accounting, finance or business, or equivalent experience
• Minimum 5+ years of progressive and relevant financial/accounting experience
• Some background with supply chain functions including purchasing and inventory management
• Experience with Financial systems (QuickBooks preferred)
• Maturity, common sense, confidentiality and discretion
• Team player, with a hands-on, detail-focused, and process-driven orientation.
• Excellent communication skills, both verbal and written
• Strong organizational and follow-up skills

Advantageous

• Experience with Salesforce or other CRM system
• Experience with researching and implementing new infrastructure systems to support a growing company

Software Manager

Location: Boston, MA

As Listen’s software manager, you will lead a growing team of programmers developing our world-class audio test system – adding new features and improving existing ones. You will manage all aspects of the software development cycle using Agile principles, including design, validation, bug-fixing, beta testing and release to meet specifications from the product manager and release deadlines. You will lead, nurture and develop the team, and recruit additional talented engineers. Being in the key leadership role for the software team, you will be working closely with the company president and product managers, so strong collaborative skills are essential. You will also be expected to roll up your sleeves and pitch in with development, so programming or DSP ability and competency in, or a willingness to learn, LabVIEW are critical. A proven track record in software management is essential, and a perfectionist streak, pride in your work, attention to detail and a willingness to be open about challenges and discuss them with others are key characteristics that are required for this role.

The Product: SoundCheck is a powerful large scale LabVIEW-based electroacoustic test software solution, used for R&D and production line testing of loudspeakers, microphones, hearing aids, telephones, headphones, headsets, MP3 players, and other audio electronics. It is a commercial product with an annual release cycle to keep pace with changing test requirements and to add functionality. The product has a rich 20 year history, and is the accepted standard in many blue-chip and Fortune 500 companies worldwide.

Skills and Education
Required

• 3+ years’ experience of directly managing a team (including hiring and performance management), plus 5+ years in software development as an individual contributor or technical lead
• Experience in Agile methodologies including Scrum
• Experience in managing and prioritizing all aspects of a software release cycle, including development, validation, bug-fixing, beta testing and release to meet product development deadlines
• Strong leadership skills, with experience coaching, motivating and appraising a diverse team
• Proven track record of delivering on-time, quality software applications for Windows, Mac or Linux platforms
• Experience in performing code reviews and familiarity with coding standards
• Bachelor’s degree or higher in a computer science or scientific subject

Advantageous

• An interest in acoustics or sound and vibration engineering
• Knowledge of audio processing algorithms, acoustics, measurement techniques
• Competency in LabView, Excel, Matlab and database programs
• Familiarity with communication protocols (TCP/IP, USB)
• Experience with, and an appreciation for, excellent user interface design

Please send resume and cover letter to softwarejobs@listeninc.com with the subject line Software Manager.

Senior Audio DSP Engineer

Location: Boston, MA

We are searching for a brilliant audio DSP research engineer with significant psychoacoustic experience. You will be the key R&D / technical mind within our software team which develops and codes audio algorithms for SoundCheck, Listen’s flagship electroacoustic test software. This unique position faces both intellectual and business challenges and requires commitments to following-through, testing, and implementation in order for the team to deliver critical software releases. You will get to mentor and train less experienced team members, as well as contribute to technical papers which are presented at conferences such as AES.

A proven track record with audio DSP and signal processing algorithms is essential, as well as a strong background in psychoacoustics as perceptual audio measurements are a key focus in Listen’s product development.  You will have experience and accomplishments turning concepts proposed by management, customers and team members into reality by developing, coding, testing, integrating, and correlating them to human listeners and existing methods.  Holding high standards, paying strict attention to detail, and taking pride in your work as well as having a willingness to collaborate and openly discuss challenges with others are key attributes that are required for this role.

The Product

SoundCheck is a powerful large scale LabVIEW-based electroacoustic test software solution, used for R&D and production line testing of loudspeakers, microphones, hearing aids, telephones, headphones, headsets, MP3 players, and other audio electronics. It is a commercial product with an annual release cycle to keep pace with changing test requirements and to add functionality. The product has a rich 20 year history, and is the accepted standard in many blue-chip and Fortune 500 companies worldwide.

Skills and Education

• Master’s degree or Doctorate in Electrical Engineering, Physics, Mathematics or a similar subject
• 5-10+ years in DSP algorithm development, ideally for test & measurement applications
• Understanding of audio test and measurement, speech, music, psychoacoustics
• Strong knowledge of signal processing for metrology applications including filters, time and frequency analysis, adaptive filtering, and audio CODEC architecture.
• MATLAB, C++, C#, LabVIEW and/or similar software platforms
• Thorough knowledge of acoustics standards including IEEE, ITU, TIA, ANSI and AES, as well as perceptual acoustics standards like PEAQ, PESQ, and POLQA.
• Methodical approach to coding, testing and documentation.
• Experience or interest in either acoustics or sound and vibration engineering
• Proven self-starter, who can manage and prioritize workload to meet product development deadlines
• Ability to mentor and train others

Please send resume and cover letter to softwarejobs@listeninc.com with the subject line ‘Senior DSP Engineer’.

Senior Software Engineer – LabVIEW

Location: Boston, MA

We are searching for a smart, enthusiastic and innovative software engineer with a passion for coding in LabVIEW. You will be a key technical leader within the development team, creating new features and solutions while maintaining a large code base for SoundCheck, Listen’s flagship electroacoustic test software. This position requires commitments to following-through, testing, and implementation in order for the team to deliver critical software releases. You will be enthusiastic to learn from and share knowledge with other team members, and be willing to go and find solutions to programming challenges that are new to the team. A perfectionist streak, pride in your work and attention to detail (as well as a willingness to be open about challenges and discuss them with others) are key characteristics that are required for this role.

SoundCheck’s annual releases with new functionality ensure that there is always something exciting to work on, and make it critical that you maintain product quality while working to strict deadlines. The role involves coding algorithms, interfaces and other functionality in LabVIEW, as well as ensuring that the software correctly interfaces with a wide range of other devices. You will be involved with all aspects of the product lifecycle from coding to de-bugging, validation and release.

If you are looking for an opportunity to take your passion for LabVIEW and apply it to a leading commercial test and measurement system, please review the requirements and apply as instructed below.

The Product

SoundCheck is a powerful large scale LabVIEW-based electroacoustic test software solution, used for R&D and production line testing of loudspeakers, microphones, hearing aids, telephones, headphones, headsets, MP3 players, and other audio electronics. It is a commercial product with an annual release cycle to keep pace with changing test requirements and to add functionality. The product has a rich 20 year history, and is the accepted standard in many blue-chip and Fortune 500 companies worldwide.

Skills and Education

Required:

• Bachelor’s or Master’s degree in Electrical or Mechanical Engineering, or Computer Science
• 5+ years LabVIEW programming experience, ideally for test & measurement applications
• Proven track record of delivering on-time, quality LabVIEW-based applications
• Familiarity with Actor Framework, and Object Oriented Design principles
• Ability to mentor and coach other developers
• Experience with, and an appreciation for, good user interface design
• Methodical approach to coding, testing and documentation
• Proven self-starter, who can manage and prioritize workload to meet product development deadlines

Advantageous:

• Experience or interest in audio or acoustic measurements
• National Instruments Certified LabVIEW Architect (CLA) or Developer (CLD)
• Competency in MATLAB, C/C++/C#, Excel and database programs
• Experience in Agile methodologies and tools (JIRA)
• Familiarity with software version control, Perforce a plus

Please send resume and cover letter to softwarejobs@listeninc.com with the subject line ‘Senior Software Engineer’.

Software Development Engineer (Entry Level)

Location: Boston, MA

Listen, Inc., the world leader in audio test and measurement systems, is searching for a software engineer with an interest in audio to be part of a small but diverse software team which develops and codes audio algorithms for SoundCheck, Listen’s electroacoustic test software.  As an active member of our Scrum team, you will work closely with other software engineers and programmers, writing, testing and debugging code for a commercial product.

SoundCheck, our flagship product, is a powerful large scale LabVIEW-based electroacoustic test software solution. Annual new releases with added functionality ensure that there is always something exciting to work on, and make it critical that the person in this role can maintain product quality while working to strict deadlines.

In this position, you will be introduced to and gain experience in:

• Developing user interfaces and virtual instruments in LabVIEW
• Tracking customer bugs and wishes
• Ensuring the software correctly interfaces with a wide range of devices
• Debugging LabVIEW code
• Agile / SCRUM software development methodology

You will have an interest in audio and/or measurement, and be comfortable with setting up and using hardware as well as coding software. Your enthusiasm will be key as you learn from and share knowledge with other team members, and use your creativity to solve problems.  A perfectionist streak, pride in your work and attention to detail are key characteristics that are required for this role.

Skills and Education

Required:

• Bachelor’s degree or higher in Electrical or Mechanical Engineering or Computer Science
• A methodical approach to coding, problem-solving, testing and documentation
• LabVIEW programming experience

Desired:

• Interest in acoustics or sound and vibration engineering
• Knowledge of audio processing algorithms, acoustics and/or electronic measurement techniques
• Competency in LabVIEW, MATLAB, Excel and/or database programs
• Experience with, and an appreciation for, good user interface design

Please send resume and cover letter to softwarejobs@listeninc.com with the subject line ‘Software Engineer’.

Technical Sales Manager

Location: Boston, MA

Are you a hands-on sales manager experienced in leading a successful sales team as well as identifying new business and closing deals yourself? Are you technically knowledgeable in addition to being an excellent negotiator? If so, we’d love to hear from you.

We need a competent, enthusiastic and organized sales manager to lead and nurture a small team as well as sell our audio test and measurement system to their own set of exciting accounts in the consumer electronics industry. This position, based out of our Boston head office, will be responsible for growing and supporting our customer base, both directly and by leading and assisting team members to achieve their targets. As part of our management team, the sales manager will work closely with the company president, marketing, and operations department to meet company targets and objectives.

On the management side, you will:

• Develop, motivate and nurture our growing team of sales people, hiring additional staff when required
• Manage the team’s performance to meet targets
• Manage our North America distributor network
• Work closely with marketing, operations, support and the company president to plan and execute the next stage in the company’s growth

and on the sales side you will cover every aspect of the sales cycle for your own accounts including:

• Technical demonstrations of our products at customer sites, trade shows and remotely via WebEx
• Preparation and follow up of quotations
• Working closely with engineers, senior executives and corporate purchasing departments to close the deal
• Building long term relationships with customers to secure future business

We have a product with strong brand recognition, an established customer base of fortune 500 consumer electronics companies and an up-to-date and organized sales department with tools in place to ensure a steady stream of leads as well as to track customers and opportunities. Our competitive compensation package includes base salary plus uncapped commission, and a complete benefits package including vacation, healthcare, generous 401k, and more.

Skills and Education

Required

• Bachelor’s degree (engineering / scientific subject a plus), or equivalent experience
• Minimum 7+ years in a sales role with a proven track record of sales growth within your territory
• 3+ years’ experience managing and developing a team of sales people (managing remote employees a plus)
• Excellent written and verbal communications skills
• Strong organizational and follow-up skills – consistent and reliable use of the company’s CRM is expected
• The ability to work well in a small team and to interface well with different cultures in order to maximize sales on a global basis
• An energetic, outgoing, and goal-oriented personality
• A collaborative attitude

Advantageous

• Previous experience, or an interest in acoustics or sound and vibration engineering is an advantage
• Experience with Salesforce or other CRM system

Note: This position requires some (up to 30%) travel, including multi-day trips (usually 5 days). A driver’s license and clean driving record is a requirement for this position. Although mostly within the United States, occasional international travel is required.

Please send resume and cover letter to salesjobs@listeninc.com with the subject title ‘Technical Sales Manager’.

Technical Sales Engineer

Location: Boston, MA or San Jose, CA

Do you really enjoy selling? Enjoy the thrill of the chase? Have an interest in audio / consumer electronics? Are you excited by the prospect of uncapped commission and the opportunity to visit the world’s top consumer electronics companies?

We are looking for someone enthusiastic, outgoing and able to sniff out a good lead. Someone who will pick up the phone and call a company until they find the right person to talk to, then persist until they get to meet with them. Someone who can then follow up with a competent technical presentation, overcome objections and close the deal. Our customer list include most of the world’s large consumer electronics companies, and as the movers and players in this market change, we need you to keep up with them – identifying the new players and getting in at the right time.

You believe in maximizing use of technology (CRM, marketing automation, etc.) so that your time is used doing what you do best – interacting with customers. You will interface well with other sales people, application engineers, tech support, marketing and company management to pull in whatever resources are needed to get the job done. You are excited about global business opportunities and working with our international sales manager and our team of distributors around the world to maximize global sales. You are a team player and will always be willing to help out your colleagues – as they will you!

An interest in audio/consumer electronics / acoustics is a strong advantage, as is experience selling to large companies in these areas, and dealing with all participants in the purchasing cycle from engineers to C-level execs and purchasing teams. However, full training will be given to someone with the right attitude and skill-set for the job.

We have a product with strong brand recognition, an established customer base of fortune 500 consumer electronics companies and an up-to-date and organized sales department with tools in place to ensure a steady stream of leads as well as to track customers and opportunities. Our competitive compensation package includes base salary plus uncapped commission, and a complete benefits package including vacation, healthcare, generous 401k, and more.

Skills and Education

Required

• Bachelor’s degree (engineering / scientific subject a plus), or equivalent experience
• Minimum 2+ years in a sales role with a proven track record of sales growth within your territory
• Excellent written and verbal communications skills
• Strong organizational and follow-up skills – consistent and reliable use of the company’s CRM is expected
• The ability to work well in a small team and to interface well with different cultures in order to maximize sales on a global basis
• An energetic, outgoing, and goal-oriented personality

Advantageous

• Previous experience, or an interest in acoustics or sound and vibration engineering is an advantage
• Experience with Salesforce or other CRM system
• Proficiency in a second language

Note: This position requires some (up to 30%) travel, including multi-day trips (usually 5 days). A driver’s license and clean driving record is a requirement for this position. Although mostly within the United States, occasional international travel is required.

Please send resume and cover letter to salesjobs@listeninc.com with the subject title ‘Sales Engineer’.

Technical Sales Engineer/Manager (International)

Location: Boston, MA or San Jose, CA

Wanted: Dynamic, enthusiastic and organized international sales engineer/manager with experience recruiting and managing international distributors to develop and expand our international business. In this position you will use a combination of technical, management and negotiating skills to:

• Manage Listen’s distributor network to maximize worldwide sales. You will be their first point of call for training, assistance with technically challenging demonstrations, price negotiations, and other day-to-day issues. It is your responsibility to ensure that their sales grow year on year, and to own the complete lead cycle for all international business, from the incoming lead, through working with the distributor for follow up and quotation to closing the deal.
• Work closely with our US sales, marketing and support team to ensure that international accounts and OEM/Vendor combinations are well managed and supported throughout the entire process, from initial inquiry through installation and ongoing support.
• Find, evaluate, recruit and train new distributors in territories where we do not currently have representation, and nurture them to outstanding performance.
• Sell directly in countries where we do not have representation. This will require you to follow up leads generated by our marketing activity, generate interest in our product by calling customers from our database, visit customers and present technical demonstrations, prepare and follow up on quotations and close sales orders. After the sale, you will ensure that the customer has continued access to all the support that they need, and build a long term relationship that can lead to future business.

Our customers are engineers. They expect any salesperson visiting them to be technically knowledgeable, understand their test set-up and help them solve their measurement challenges, so you will be required to develop a thorough knowledge of audio measurement and of Listen’s and 3rd party products. At the same time, the purchasing decisions are often made by C-level executives, so in addition to understanding the technical side, you need to also be confident in presenting business proposals and pricing to senior management. You should be comfortable interfacing with customers and reps from a wide range of countries, nationalities and cultures.

This is a perfect job for someone with an engineering background who enjoys the fast pace and challenges of a sales environment, and is hungry for success. Ideally you will have prior experience in an international role, and selling test/measurement equipment or selling to Fortune 500 consumer electronics companies.

Skills and Education

Required

• Bachelor’s degree (engineering / scientific subject preferred), or equivalent experience
• Proven track record in international sales and distributor management (minimum 2 years at management level)
• Ability to form successful business relationships with people of all nationalities and cultures
• Excellent and clear written and verbal communications skills
• Strong organizational and follow-up skills – consistent and reliable use of the company’s CRM is expected
• An energetic, outgoing, and goal-oriented personality
• Team player – you will work closely with others in the sales, marketing and support team to meet common goals

Advantageous

• Additional language abilities (particularly Chinese)
• Experience, or an interest in acoustics, sound and vibration engineering or test and measurement equipment
• Experience selling to Fortune 500 consumer electronics companies
• Familiarity with Salesforce or other CRM system

Note: This position requires some (up to 40%) travel, including multi-day (5-10 day) trips with occasional weekends away. A driver’s license, clean driving record and the ability to travel unrestricted to most countries worldwide is a requirement for this position.

Please send resume and cover letter to salesjobs@listeninc.com with the subject title ‘International Sales’.