Careers

Location: California (Bay area), Detroit area, Boston, Europe, Asia

Listen, Inc.is  looking to expand its team with several audio enthusiasts who enjoy customer facing roles for positions in sales, applications engineering, or a combination of the two. While job title and duties will depend on  experience, skill set and career goals, all roles require:

1)      An enthusiasm for audio. Maybe you have worked developing and testing audio devices or sold products into the audio industry. Perhaps you have a home recording studio, or simply a lifelong passion for high end audio and you would love to work closely with the companies whose products you own or covet. That said, if you do not have prior experience in audio test and measurement, you must be willing to dig deep and learn our product range and applications inside-out, as all our roles require you to truly understand and competently demonstrate the product in order offer our customers an outstanding experience. Listen is active in many markets including loudspeakers, microphones, voice-controlled devices, headphones, telephones, automotive audio, audio electronics and hearing aids, so experience in any of these is a benefit.

2)      Excellent people skills, and experience in a customer facing role. You have likely sold or supported scientific or audio equipment or complex components. Either way, you will possess outstanding people skills, excellent presentation skills, and have a desire to be in a customer-facing role. You build long-term relationships, and enjoy a consultative sales approach. Experience selling a high-value product with sometimes lengthy sales cycles, repeat business and the need for excellent after-sales support is particularly valued.

3)      A desire to work in a high-tech and fast-paced environment. There is rarely a quiet day at Listen! You will always be working on multiple high-value projects and need to be attentive to all stakeholders.

4)      An evangelical approach to CRM. We have sophisticated online tools to manage our processes, and consistent and reliable use of these to help you optimize the customer experience is non-negotiable.

5)      For overseas roles, relevant language skills.

The specific job title and responsibilities will depend on the individual’s skill set and career goals, but will include several of the following.

• Managing or assisting with a sales territory
• Presenting technical product demonstrations to customers, both pre- and post- sales
• Helping our customers solve challenging measurement problems, in conjunction with other Listen teams. This involves communicating future customer needs to our development teams and helping to drive their implementation, in addition to solving current issues.
• Assisting/co-presenting technical seminars and product demonstrations, including preparing demos ahead of time
• Working with the marketing team to provide technical input into documentation, articles, websites, etc., and producing technical documentation for our support knowledgebase
• Travel appropriate to the territory and business and occasionally to our Boston headquarters.

Please send your resume and cover letter to jobs@listeninc.com and let us know what type of role would excite you!

Location: Boston, MA or Bay Area, CA

Reports to: President

Do you have expertise in audio testing and enjoy working with customers? Do you have a thirst for knowledge, and sharing it with others? In this role you will acquire an in-depth knowledge of audio test from industry experts to become the SoundCheck expert that can solve our customer’s most difficult measurement challenges. You will also be an in-house technical resource for sales, marketing, support, product development and management. Every day will be different as this position covers a wide variety of tasks, working with many different external and internal customers. Being a small company, you will be able to immediately see the impact of your actions across the board, from satisfied customers to input into product features. Responsibilities include:

• Helping our customers solve challenging measurement problems. This will involve working directly with customers and also with Listen’s sales engineers and software team to come up with solutions, and communicating these to the customer. This will involve acquiring a detailed understanding of all applications into which Listen sells products, including, but not limited to, loudspeakers, microphones, voice-controlled devices, headphones, telephones, automotive audio, audio electronics and hearing aids
• Supporting our sales team and international distributors by presenting technical product demonstrations to customers, both pre- and post- sales
• Assisting/co-presenting technical seminars and product demonstrations, including preparing demos ahead of time
• Assisting with the development of training material and presenting training classes
• Working with the marketing team to provide technical input into documentation, articles, websites, etc., and producing technical documentation for our support knowledgebase
• Producing product demo videos and ‘how to’ guides with the marketing department
• Assisting the software development team by aggressively using pre-release product to identify bugs
• Recording customer interactions in support tracking software and/or CRM system

Skills and Education

Required

• Bachelor’s degree in an engineering / scientific subject or equivalent experience
• Minimum 5+ years in acoustic test and measurement, or applications engineering/technical support for a complex product
• Excellent written and verbal communications skills
• Strong problem-solving skills
• Strong organizational skills
• The ability to work well in a small team and to work well with different cultures in order to maximize sales on a global basis
• An energetic, outgoing, and goal-oriented personality

Advantageous

• Prior experience using SoundCheck and/or other audio test equipment
• A proven track record in developing and enhancing strong customer relationships

Note: This position requires some (up to 20%) travel, including occasional multi-day trips and overseas travel. A driver’s license and clean driving record is a requirement for this position.

Please send resume and cover letter to jobs@listeninc.com with the subject line ‘Applications Engineer’.

We are searching for a smart, enthusiastic and experienced firmware engineer.  This is a key position where you will serve as the technical lead for the team responsible for developing and maintaining Listen’s hardware products that complement SoundCheck, Listen’s flagship electroacoustic test software.

You will be a key contributor in developing firmware within a small team of other engineers, paying attention to details and providing technical leadership and mentoring others to help complete projects. In this role you will also help manage the firmware delivery schedule and serve as the Scrum Master for the firmware sub-system.  We are looking for an engineer who has a long history of developing firmware for a variety of applications. The ability to come up to speed quickly, understand hardware schematics and tools, and a desire to serve as technical lead and help solve technical problems are crucial.

Skills and Education

Required:

• Bachelor’s or Master’s degree in Electrical or Computer Engineering
• >8 years real-time programming experience for embedded applications
• Fluent in C/C++
• Up-to-date knowledge of various real-time operating systems, FreeRTOS a plus
• Strong Object Oriented Design coding principles for embedded systems
• Tenacious ability to leverage an array of tools to debug real-time embedded systems
• Proficient at reading schematics and operating oscilloscopes and in-circuit debuggers
• Thorough understanding of Agile methodologies and tools, JIRA a plus
• Experience working as a technical team lead and Scrum Master
• Strong interest and ability to mentor and coach other developers
• Proven track record of delivering on-time, quality finished products
• An approach to coding that is both methodical and employs modern concepts
• Proven self-starter, who can manage and prioritize workload to meet product development deadlines

Advantageous:

• Familiar with ADI SHARC and ARM-based processors
• Experience or interest in audio electronics

To apply, please send your resume and cover letter to softwarejobs@listeninc.com with the subject line “Firmware Engineer”.

Senior Audio DSP Engineer

Location: Boston, MA

We are searching for a brilliant audio DSP research engineer with significant psychoacoustic experience. You will be the key R&D / technical mind within our software team which develops and codes audio algorithms for SoundCheck, Listen’s flagship electroacoustic test software. This unique position faces both intellectual and business challenges and requires commitments to following-through, testing, and implementation in order for the team to deliver critical software releases. You will get to mentor and train less experienced team members, as well as contribute to technical papers which are presented at conferences such as AES.

A proven track record with audio DSP and signal processing algorithms is essential, as well as a strong background in psychoacoustics as perceptual audio measurements are a key focus in Listen’s product development.  You will have experience and accomplishments turning concepts proposed by management, customers and team members into reality by developing, coding, testing, integrating, and correlating them to human listeners and existing methods.  Holding high standards, paying strict attention to detail, and taking pride in your work as well as having a willingness to collaborate and openly discuss challenges with others are key attributes that are required for this role.

The Product

SoundCheck is a powerful large scale LabVIEW-based electroacoustic test software solution, used for R&D and production line testing of loudspeakers, microphones, hearing aids, telephones, headphones, headsets, MP3 players, and other audio electronics. It is a commercial product with an annual release cycle to keep pace with changing test requirements and to add functionality. The product has a rich 20 year history, and is the accepted standard in many blue-chip and Fortune 500 companies worldwide.

Skills and Education

• Master’s degree or Doctorate in Electrical Engineering, Physics, Mathematics or a similar subject
• 5-10+ years in DSP algorithm development, ideally for test & measurement applications
• Understanding of audio test and measurement, speech, music, psychoacoustics
• Strong knowledge of signal processing for metrology applications including filters, time and frequency analysis, adaptive filtering, and audio CODEC architecture.
• MATLAB, C++, C#, LabVIEW and/or similar software platforms
• Thorough knowledge of acoustics standards including IEEE, ITU, TIA, ANSI and AES, as well as perceptual acoustics standards like PEAQ, PESQ, and POLQA.
• Methodical approach to coding, testing and documentation.
• Experience or interest in either acoustics or sound and vibration engineering
• Proven self-starter, who can manage and prioritize workload to meet product development deadlines
• Ability to mentor and train others

Please send resume and cover letter to softwarejobs@listeninc.com with the subject line ‘Senior DSP Engineer’.

Senior Software Engineer – LabVIEW

Location: Boston, MA

We are searching for a smart, enthusiastic and innovative software engineer with a passion for coding in LabVIEW. You will be a key technical leader within the development team, creating new features and solutions while maintaining a large code base for SoundCheck, Listen’s flagship electroacoustic test software. This position requires commitments to following-through, testing, and implementation in order for the team to deliver critical software releases. You will be enthusiastic to learn from and share knowledge with other team members, and be willing to go and find solutions to programming challenges that are new to the team. A perfectionist streak, pride in your work and attention to detail (as well as a willingness to be open about challenges and discuss them with others) are key characteristics that are required for this role.

SoundCheck’s annual releases with new functionality ensure that there is always something exciting to work on, and make it critical that you maintain product quality while working to strict deadlines. The role involves coding algorithms, interfaces and other functionality in LabVIEW, as well as ensuring that the software correctly interfaces with a wide range of other devices. You will be involved with all aspects of the product lifecycle from coding to de-bugging, validation and release.

If you are looking for an opportunity to take your passion for LabVIEW and apply it to a leading commercial test and measurement system, please review the requirements and apply as instructed below.

The Product

SoundCheck is a powerful large scale LabVIEW-based electroacoustic test software solution, used for R&D and production line testing of loudspeakers, microphones, hearing aids, telephones, headphones, headsets, MP3 players, and other audio electronics. It is a commercial product with an annual release cycle to keep pace with changing test requirements and to add functionality. The product has a rich 20 year history, and is the accepted standard in many blue-chip and Fortune 500 companies worldwide.

Skills and Education

Required:

• Bachelor’s or Master’s degree in Electrical or Mechanical Engineering, or Computer Science
• 5+ years LabVIEW programming experience, ideally for test & measurement applications
• Proven track record of delivering on-time, quality LabVIEW-based applications
• Familiarity with Actor Framework, and Object Oriented Design principles
• Ability to mentor and coach other developers
• Experience with, and an appreciation for, good user interface design
• Methodical approach to coding, testing and documentation
• Proven self-starter, who can manage and prioritize workload to meet product development deadlines

Advantageous:

• Experience or interest in audio or acoustic measurements
• National Instruments Certified LabVIEW Architect (CLA) or Developer (CLD)
• Competency in MATLAB, C/C++/C#, Excel and database programs
• Experience in Agile methodologies and tools (JIRA)
• Familiarity with software version control, Perforce a plus

Please send resume and cover letter to softwarejobs@listeninc.com with the subject line ‘Senior Software Engineer’.

Software Development Engineer (Entry Level)

Location: Boston, MA

Listen, Inc., the world leader in audio test and measurement systems, is searching for a software engineer with an interest in audio to be part of a small but diverse software team which develops and codes audio algorithms for SoundCheck, Listen’s electroacoustic test software.  As an active member of our Scrum team, you will work closely with other software engineers and programmers, writing, testing and debugging code for a commercial product.

SoundCheck, our flagship product, is a powerful large scale LabVIEW-based electroacoustic test software solution. Annual new releases with added functionality ensure that there is always something exciting to work on, and make it critical that the person in this role can maintain product quality while working to strict deadlines.

In this position, you will be introduced to and gain experience in:

• Developing user interfaces and virtual instruments in LabVIEW
• Tracking customer bugs and wishes
• Ensuring the software correctly interfaces with a wide range of devices
• Debugging LabVIEW code
• Agile / SCRUM software development methodology

You will have an interest in audio and/or measurement, and be comfortable with setting up and using hardware as well as coding software. Your enthusiasm will be key as you learn from and share knowledge with other team members, and use your creativity to solve problems.  A perfectionist streak, pride in your work and attention to detail are key characteristics that are required for this role.

Skills and Education

Required:

• Bachelor’s degree or higher in Electrical or Mechanical Engineering or Computer Science
• A methodical approach to coding, problem-solving, testing and documentation
• LabVIEW programming experience

Desired:

• Interest in acoustics or sound and vibration engineering
• Knowledge of audio processing algorithms, acoustics and/or electronic measurement techniques
• Competency in LabVIEW, MATLAB, Excel and/or database programs
• Experience with, and an appreciation for, good user interface design

Please send resume and cover letter to softwarejobs@listeninc.com with the subject line ‘Software Engineer’.

We are creating a new position of Quality Test Engineer (QTE) within our software team to streamline the testing of our flagship product, SoundCheck, and reduce time to market. The QTE will be responsible for developing automated test tools that minimize the human component of our test process and lead to continuous deployment of SoundCheck.

The QTE will work closely with both the Software Development and Software Test teams to gather validation requirements for tasks such as smoke testing, integration testing, etc.. The QTE will then design and build an integration test framework to run reliable automated tests to validate SoundCheck. In addition, the role will also involve maintaining and improving our automated build systems using a combination of Jenkins, Python, and LabVIEW, and maintaining and developing our licensing utility using Python. The QTE will also design and build analysis tools to explore performance, test, and other related systems data.

This is an opportunity to build a test system from the ground up, and then continue to refine and develop it as new software features are added in each release. As the only QTE, you will have a high level of autonomy and responsibility from day 1, but with the support and camaraderie of a small team of programmers.

Skills and Education

Required

• A bachelor’s degree in engineering or computer science
• Experience designing software test strategies, including developing automated and manual testing plans to test software functionalities and performance.
• Experience investigating and debugging automated test failures in a continuous integration system such as Jenkins.
• Two or more years programming in Python 3.x

Advantageous

• Experience / knowledge of LabVIEW, Jenkins, Perforce
• Good understanding of data analytics
• Interest in audio
• Experience working in an agile development environment

Please send resume and cover letter to softwarejobs@listeninc.com with the subject line ‘Quality Test Engineer’.