Careers

Location: Boston, Massachusetts

Are you a hands-on sales director experienced in leading a successful sales team as well as identifying new business and closing deals yourself? Are you technically knowledgeable in addition to being an excellent negotiator? If so, we’d love to hear from you.

We need a competent, enthusiastic and organized sales manager to lead and nurture a small team as well as sell our audio test and measurement system to their own set of exciting accounts in the consumer electronics industry. This position, based out of our Boston head office, will be responsible for growing and supporting our customer base, both directly and by leading and assisting team members to achieve their targets. As part of our management team, the sales manager will work closely with the company president, marketing, and operations department to meet company targets and objectives.

On the management side, you will:

• Develop, motivate and nurture our growing team of sales people, hiring additional staff when required
• Manage the team’s performance to meet targets
• Manage our worldwide distributor network
• Work closely with marketing, operations, support and the company president to plan and execute the next stage in the company’s growth

and on the sales side you will cover every aspect of the sales cycle for your own accounts including:

• Technical demonstrations of our products at customer sites, trade shows and remotely via WebEx
• Preparation and follow up of quotations
• Working closely with engineers, senior executives and corporate purchasing departments to close the deal
• Building long term relationships with customers to secure future business

We have a product with strong brand recognition, an established customer base of fortune 500 consumer electronics companies and an up-to-date and organized sales department with tools in place to ensure a steady stream of leads as well as to track customers and opportunities. Our competitive compensation package includes base salary plus uncapped commission, and a complete benefits package including vacation, healthcare, generous 401k, and more.

Skills and Education

Required

• Bachelor’s degree (engineering / scientific subject a plus), or equivalent experience
• Minimum 7+ years in a sales role with a proven track record of sales growth within your territory
• 3+ years’ experience managing and developing a team of sales people (managing remote employees a plus)
• Excellent written and verbal communications skills
• Strong organizational and follow-up skills – consistent and reliable use of the company’s CRM is expected
• The ability to work well in a small team and to interface well with different cultures in order to maximize sales on a global basis
• An energetic, outgoing, and goal-oriented personality
• A collaborative attitude
• The ability to work well in a small team and to interface well with different cultures in order to maximize sales on a global basis
• An energetic, outgoing, and goal-oriented personality
• A collaborative attitude

Advantageous

• Previous experience, or an interest in acoustics or sound and vibration engineering is an advantage
• Experience with Salesforce or other CRM system

Note: This position requires some (up to 30%) travel, including multi-day trips and overseas travel. A driver’s license and clean driving record is a requirement for this position.

Please send resume and cover letter to salesjobs@listeninc.com with the subject line Sales Manager.

Listen is looking for an experienced professional to provide senior level leadership for Listen’s Manufacturing department. This involves directly managing the day to day operations of our electronics assembly area, while also implementing longer-term initiatives to improve our organization’s efficiency and effectiveness as we expand our portfolio of hardware products. This is a critical role, interfacing an established and successful manufacturing group with our customers, third-party partners, and other functional areas. The Manufacturing Manager is responsible for manufacturing, assembly, troubleshooting and repair of Listen products, packing and shipping, inventory and vendor management, and managing, training and mentoring of all manufacturing workers.

Reports to:  Operations Director

Duties & Responsibilities include:

• Oversee all manufacturing functions to ensure timely delivery of Listen products and third-party products to Listen customers
• Establish and ensure compliance with manufacturing performance and quality objectives
• Liaise with Listen management and other departments to forecast and plan for product production to meet anticipated demand
• Provide guidance and mentorship to Listen’s Production Supervisor in areas such as
  • Production scheduling to meet customer demand and sales forecasts
  • Creation and maintenance of build and test procedures for all Listen hardware products
  • Implementation of manufacturing best practices to maintain efficient, effective and safe build and test environments for all Listen and third-party hardware products
  • Maintenance of a well-organized, safe and efficient shop floor
• Manage inventory of products, parts and supplies necessary for maintaining finished product target quantities and timely delivery of products corresponding to Sales forecasts.
  • Establish parts reorder points
  • Monitor parts inventory and replenish as necessary
  • Manage vendors for on-time and quality delivery
  • Report on product inventory to sales and company management
  • Maintain finished product and third-party product inventory at agreed target quantities
  • Coordinate quarterly cycle counts to verify and update inventory
  • Receive and inspect all incoming shipments within defined time metrics, and ensure that data is accurately maintained
  • Maintain accurate records for tracking demo equipment
• Manage pick, pack and ship for timely and accurate fulfillment of customer orders
• Assess, select and manage vendors providing products and services necessary to manufacture and fulfill product sales; maintain second source vendors for critical parts and services
• Oversee repairs of Listen hardware and coordinate third-party repairs as necessary
  • Coordinate Listen RMA process for addressing warranty and non-warranty repairs and product shipping
  • Effectively troubleshoot hardware issues and facilitate related communications with Listen customers, partners and personnel
  • Maintain accurate repair records, track and report on warranty and non-warranty repairs over time against established metrics
• Recruit, manage and mentor all manufacturing staff, including employees, contractors and intern/co-op students
• Perform other duties as requested.

Requirements

• Minimum of 7 years’ experience in electronic manufacturing, with at least 3 years’ experience in manufacturing management
• Excellent verbal and written communication skills, including ability to document procedures
• Strong organizational skills and great attention to detail
• Proven history of production planning and meeting delivery deadlines in a fast-paced environment
• Experience with manufacturing tasks such as evaluating suppliers, evaluating engineering designs, capacity planning, and production forecasting
• Strong understanding of standard electronic bench equipment and mechanical assembly
• Hands on experience in manufacturing quality management methods and procedures
• Proficiency in standard office software
• Strong leadership skills
• Bachelor’s degree in an engineering discipline, or an Associate’s degree plus relevant experience
• Ability to occasionally lift up to 50 pounds

Advantageous

• Knowledge of Lean Manufacturing principles
• Experience with troubleshooting, debugging, and reworking electronics
• Experience with Salesforce or QuickBooks
• Previous experience or an interest in acoustics / sound engineering

To be considered for this position, please send resume and cover letter explaining why you are the ideal candidate for this job to jobs@listeninc.com. Please use the subject title Manufacturing Manager.

We are searching for a smart, enthusiastic and experienced firmware engineer.  This is a key position where you will serve as the technical lead for the team responsible for developing and maintaining Listen’s hardware products that complement SoundCheck, Listen’s flagship electroacoustic test software.

You will be a key contributor in developing firmware within a small team of other engineers, paying attention to details and providing technical leadership and mentoring others to help complete projects. In this role you will also help manage the firmware delivery schedule and serve as the Scrum Master for the firmware sub-system.  We are looking for an engineer who has a long history of developing firmware for a variety of applications. The ability to come up to speed quickly, understand hardware schematics and tools, and a desire to serve as technical lead and help solve technical problems are crucial.

Skills and Education

Required:

• Bachelor’s or Master’s degree in Electrical or Computer Engineering
• >8 years real-time programming experience for embedded applications
• Fluent in C/C++
• Up-to-date knowledge of various real-time operating systems, FreeRTOS a plus
• Strong Object Oriented Design coding principles for embedded systems
• Tenacious ability to leverage an array of tools to debug real-time embedded systems
• Proficient at reading schematics and operating oscilloscopes and in-circuit debuggers
• Thorough understanding of Agile methodologies and tools, JIRA a plus
• Experience working as a technical team lead and Scrum Master
• Strong interest and ability to mentor and coach other developers
• Proven track record of delivering on-time, quality finished products
• An approach to coding that is both methodical and employs modern concepts
• Proven self-starter, who can manage and prioritize workload to meet product development deadlines

Advantageous:

• Familiar with ADI SHARC and ARM-based processors
• Experience or interest in audio electronics

To apply, please send your resume and cover letter to softwarejobs@listeninc.com with the subject line “Firmware Engineer”.

Senior Audio DSP Engineer

Location: Boston, MA

We are searching for a brilliant audio DSP research engineer with significant psychoacoustic experience. You will be the key R&D / technical mind within our software team which develops and codes audio algorithms for SoundCheck, Listen’s flagship electroacoustic test software. This unique position faces both intellectual and business challenges and requires commitments to following-through, testing, and implementation in order for the team to deliver critical software releases. You will get to mentor and train less experienced team members, as well as contribute to technical papers which are presented at conferences such as AES.

A proven track record with audio DSP and signal processing algorithms is essential, as well as a strong background in psychoacoustics as perceptual audio measurements are a key focus in Listen’s product development.  You will have experience and accomplishments turning concepts proposed by management, customers and team members into reality by developing, coding, testing, integrating, and correlating them to human listeners and existing methods.  Holding high standards, paying strict attention to detail, and taking pride in your work as well as having a willingness to collaborate and openly discuss challenges with others are key attributes that are required for this role.

The Product

SoundCheck is a powerful large scale LabVIEW-based electroacoustic test software solution, used for R&D and production line testing of loudspeakers, microphones, hearing aids, telephones, headphones, headsets, MP3 players, and other audio electronics. It is a commercial product with an annual release cycle to keep pace with changing test requirements and to add functionality. The product has a rich 20 year history, and is the accepted standard in many blue-chip and Fortune 500 companies worldwide.

Skills and Education

• Master’s degree or Doctorate in Electrical Engineering, Physics, Mathematics or a similar subject
• 5-10+ years in DSP algorithm development, ideally for test & measurement applications
• Understanding of audio test and measurement, speech, music, psychoacoustics
• Strong knowledge of signal processing for metrology applications including filters, time and frequency analysis, adaptive filtering, and audio CODEC architecture.
• MATLAB, C++, C#, LabVIEW and/or similar software platforms
• Thorough knowledge of acoustics standards including IEEE, ITU, TIA, ANSI and AES, as well as perceptual acoustics standards like PEAQ, PESQ, and POLQA.
• Methodical approach to coding, testing and documentation.
• Experience or interest in either acoustics or sound and vibration engineering
• Proven self-starter, who can manage and prioritize workload to meet product development deadlines
• Ability to mentor and train others

Please send resume and cover letter to softwarejobs@listeninc.com with the subject line ‘Senior DSP Engineer’.

Senior Software Engineer – LabVIEW

Location: Boston, MA

We are searching for a smart, enthusiastic and innovative software engineer with a passion for coding in LabVIEW. You will be a key technical leader within the development team, creating new features and solutions while maintaining a large code base for SoundCheck, Listen’s flagship electroacoustic test software. This position requires commitments to following-through, testing, and implementation in order for the team to deliver critical software releases. You will be enthusiastic to learn from and share knowledge with other team members, and be willing to go and find solutions to programming challenges that are new to the team. A perfectionist streak, pride in your work and attention to detail (as well as a willingness to be open about challenges and discuss them with others) are key characteristics that are required for this role.

SoundCheck’s annual releases with new functionality ensure that there is always something exciting to work on, and make it critical that you maintain product quality while working to strict deadlines. The role involves coding algorithms, interfaces and other functionality in LabVIEW, as well as ensuring that the software correctly interfaces with a wide range of other devices. You will be involved with all aspects of the product lifecycle from coding to de-bugging, validation and release.

If you are looking for an opportunity to take your passion for LabVIEW and apply it to a leading commercial test and measurement system, please review the requirements and apply as instructed below.

The Product

SoundCheck is a powerful large scale LabVIEW-based electroacoustic test software solution, used for R&D and production line testing of loudspeakers, microphones, hearing aids, telephones, headphones, headsets, MP3 players, and other audio electronics. It is a commercial product with an annual release cycle to keep pace with changing test requirements and to add functionality. The product has a rich 20 year history, and is the accepted standard in many blue-chip and Fortune 500 companies worldwide.

Skills and Education

Required:

• Bachelor’s or Master’s degree in Electrical or Mechanical Engineering, or Computer Science
• 5+ years LabVIEW programming experience, ideally for test & measurement applications
• Proven track record of delivering on-time, quality LabVIEW-based applications
• Familiarity with Actor Framework, and Object Oriented Design principles
• Ability to mentor and coach other developers
• Experience with, and an appreciation for, good user interface design
• Methodical approach to coding, testing and documentation
• Proven self-starter, who can manage and prioritize workload to meet product development deadlines

Advantageous:

• Experience or interest in audio or acoustic measurements
• National Instruments Certified LabVIEW Architect (CLA) or Developer (CLD)
• Competency in MATLAB, C/C++/C#, Excel and database programs
• Experience in Agile methodologies and tools (JIRA)
• Familiarity with software version control, Perforce a plus

Please send resume and cover letter to softwarejobs@listeninc.com with the subject line ‘Senior Software Engineer’.

Software Development Engineer (Entry Level)

Location: Boston, MA

Listen, Inc., the world leader in audio test and measurement systems, is searching for a software engineer with an interest in audio to be part of a small but diverse software team which develops and codes audio algorithms for SoundCheck, Listen’s electroacoustic test software.  As an active member of our Scrum team, you will work closely with other software engineers and programmers, writing, testing and debugging code for a commercial product.

SoundCheck, our flagship product, is a powerful large scale LabVIEW-based electroacoustic test software solution. Annual new releases with added functionality ensure that there is always something exciting to work on, and make it critical that the person in this role can maintain product quality while working to strict deadlines.

In this position, you will be introduced to and gain experience in:

• Developing user interfaces and virtual instruments in LabVIEW
• Tracking customer bugs and wishes
• Ensuring the software correctly interfaces with a wide range of devices
• Debugging LabVIEW code
• Agile / SCRUM software development methodology

You will have an interest in audio and/or measurement, and be comfortable with setting up and using hardware as well as coding software. Your enthusiasm will be key as you learn from and share knowledge with other team members, and use your creativity to solve problems.  A perfectionist streak, pride in your work and attention to detail are key characteristics that are required for this role.

Skills and Education

Required:

• Bachelor’s degree or higher in Electrical or Mechanical Engineering or Computer Science
• A methodical approach to coding, problem-solving, testing and documentation
• LabVIEW programming experience

Desired:

• Interest in acoustics or sound and vibration engineering
• Knowledge of audio processing algorithms, acoustics and/or electronic measurement techniques
• Competency in LabVIEW, MATLAB, Excel and/or database programs
• Experience with, and an appreciation for, good user interface design

Please send resume and cover letter to softwarejobs@listeninc.com with the subject line ‘Software Engineer’.

We are creating a new position of Quality Test Engineer (QTE) within our software team to streamline the testing of our flagship product, SoundCheck, and reduce time to market. The QTE will be responsible for developing automated test tools that minimize the human component of our test process and lead to continuous deployment of SoundCheck.

The QTE will work closely with both the Software Development and Software Test teams to gather validation requirements for tasks such as smoke testing, integration testing, etc.. The QTE will then design and build an integration test framework to run reliable automated tests to validate SoundCheck. In addition, the role will also involve maintaining and improving our automated build systems using a combination of Jenkins, Python, and LabVIEW, and maintaining and developing our licensing utility using Python. The QTE will also design and build analysis tools to explore performance, test, and other related systems data.

This is an opportunity to build a test system from the ground up, and then continue to refine and develop it as new software features are added in each release. As the only QTE, you will have a high level of autonomy and responsibility from day 1, but with the support and camaraderie of a small team of programmers.

Skills and Education

Required

• A bachelor’s degree in engineering or computer science
• Experience designing software test strategies, including developing automated and manual testing plans to test software functionalities and performance.
• Experience investigating and debugging automated test failures in a continuous integration system such as Jenkins.
• Two or more years programming in Python 3.x

Advantageous

• Experience / knowledge of LabVIEW, Jenkins, Perforce
• Good understanding of data analytics
• Interest in audio
• Experience working in an agile development environment

Please send resume and cover letter to softwarejobs@listeninc.com with the subject line ‘Quality Test Engineer’.