11: Get some One-on-One Help (working from home with SoundCheck)

You’re stuck working from home – so are we! Take advantage of this time to figure out how to do that thing you’ve always wanted to do in SoundCheck but didn’t know how. Our experts are here to help by phone, email and screenshare!

New Support Engineer – Devin Vaillancourt

Devin Vaillancourt has joined the technical support team at Listen, where he will be working closely with Steve, Mark L, Cam and Mark D to help our customers with their audio measurements. Devin graduated from UMass Lowell in 2016 with a degree in sound recording technology. Prior to joining Listen, he worked as an audio technician for a production services company where he gained extensive knowledge of using, calibrating and troubleshooting audio interfaces, and other recording hardware and software. In addition to his technical experience, Devin is a keen musician – outside of work, he plays in several bands, records and engineers music, and teaches drums.

New Support Engineer: Cam Ruffle-Deignan

cam_ruffle-deignanListen has expanded its support team with the addition of Cam Ruffle-Deignan. Cam has recently graduated with a BSME from the University of Vermont where he spent his time doing applied polymer research, playing intramural sports, and working in a student-run prototyping lab. He has a keen interest in audio products, having interned for Listen last summer, and looks forward to continue developing his audio test skills. Cam will assist Steve, Mark and Mark in providing front line support to our customers, as well as developing training materials, test sequences and support documentation. When he is not in the office, Cam enjoys going for canoe trips, hiking north-eastern mountain ranges, and tinkering with his 3D printer.